Common problem
How to calculate the cost of advanced edition?
After purchasing the advanced version service, the actual number of monitoring events is counted, and the resource package allowance is deducted and settled at 0 o'clock every day. If the number of monitoring events in the resource package is not used up, it is recorded in the resource package allowance of the next day. When the resource package allowance is used up, the service will stop event monitoring immediately. Therefore, in order not to affect the normal operation of the service, please ensure that the resource package allowance is sufficient.
How long is the advanced resource pack valid?
FrontJS advanced version resource package is valid for 365 days, that is, within 365 days from the date of purchase, you can use the normal event monitoring of the purchased resource package. If it exceeds 365 days, the resource package cannot be used.
What are the payment methods and do we have invoices?
Our service currently supports Alipay, WeChat payment, and remittance in three ways. All of our services are invoiced. Please select the invoice in the corresponding interface to invoice the purchased service. Customers who have a transfer to company can contact our sales staff directly.